Help centre

Support

Eight questions that cover almost everything people write in about. If yours is not here, the contact form reaches the same inbox.

Common questions

Why do I need to register?

The account is what makes the rest of the site work. It confirms you are 18 or over, and it holds your balance, tier, streak and achievements so they are still there next time. Without one there is nowhere to keep your progress, so the demo player stays locked.

Is registration free?

Yes, always. No payment details are ever requested — not at sign-up, not later, not anywhere on the site. There is no paid tier and nothing to upgrade to.

How do I get credits?

Daily check-ins, playtime, achievements and tier progression. All free. Registering pays 1,200 to start, each minute at the reels adds twelve more against your tier multiplier, and opening a title you have not tried pays 125 once.

Can I cash out my credits?

No. Credits have no monetary value and cannot be exchanged for money or prizes. They are not a currency, they are not redeemable, and there is no mechanism anywhere on the site that would convert them into anything.

What can I spend credits on?

Cosmetic profile items only — six avatar frames and four profile themes. Frames also need the matching tier, so credits alone will not unlock the top of the set.

Do I lose progress if I log out?

No. Your balance, tier and streak are saved to your account. Logging out clears the session and nothing else — log back in and everything is where you left it.

I forgot my password

We cannot look it up or email a reset link, because account details are kept by the browser you registered with rather than on a server of ours. Registering again from the same browser with the same email restores access, and your credits, tier, streak and achievements are untouched by it — progress is stored separately from the login.

Why did my playtime credits stop?

There is a daily cap of 120 minutes on playtime earning. Once you hit it the per-minute credits pause until the next day. Check-ins and achievements are unaffected, and the counter resets at midnight.

Still stuck?

Write to [email protected] or use the contact form. Include the page you were on and what you expected to happen; that usually saves a round trip. We answer in the order messages arrive.

If any of the credit mechanics are starting to feel less like a game and more like a habit, responsible play has the honest version and links to outside help. NO PURCHASE NECESSARY. For entertainment only. 18+